Well, That Was… Interesting.

So. That 2020, eh?

I don’t even know where to start. Luckily, Netflix has that sewn up (warning, this is funny): https://www.netflix.com/title/81332175?s=i&trkid=250326522

But I’m not going to hark back. I’m going to (try to) look ahead, with my marketing hat on. So, what do I reckon you should keep your eyes on and dabble in?…

1. Engagement

No, I’m not talking about how many little blue thumbs up you’ve had from that post the other week. I’m talking interacting with your audience. Too many businesses install chat apps and…